FAQ

How can I follow regularly the trends on my product or my sector?

All registered Egyptian companies can subscribe for free to 5 different business alerts. It's easy, just type your product or sector and the area of your interest and you will receive an email as soon as our team have identify documents corresponding to your criteria. Subscribe now!

To whom is this website dedicated?

Egypt-Import-Export.com is reserved to all companies located in Egypt (Egyptian foreign companies based in Egypt). The access is free, all you need is to register, it takes less than 2 minutes!

What are the required documents to have a Call account with CAE?

For new Customers :

• Account opening form for individuals
• Two signature card
• Copy of ID/ National ID
• Know your client form

For existing customers :

• Opening sub-account request form

What are the benefits of having an Accumulative CD with CAE? What are the required documents?

• Wide and diversified range of saving vehicles catering for different client needs
• Increase customer satisfaction
• Meet the needs of individual customers
• Offer the flexibility of multiple investment durations
• Ensure for the client the stability of high interest rates 

For new Customers :

• Account opening form for individuals
• Accumulative Certificate of Deposit application
• Two signature cards
• Know Your Client form

For existing customers :

• Accumulative Certificate of Deposit application

What are the benefits of having a Call account with CAE?

Enable customers specially enterprises to earn interest on daily bases, and meanwhile cash any checks drawn on any checking accounts by giving the bank standing instructions to cover from the call account Unique type of accounts not offered by all the banks in Egypt

What are the required documents to have a Check Plus account with CAE?

For new Customers:

• Account opening form for individuals
• Two signature cards
• Copy of ID/ National ID
• Know your client form

For existing customers:

• Opening sub-account request form

What are the different Working Capital and Trade Products?

Working capital products :

• Overdraft
• Short term loans/ Demand finance
• Checks purchase
• Local invoice discounting

Trade products :

• Import L/Cs
• In land L/Cs
• Refinancing under trust receipts
• Export loans
• Export bills discounted
• Banks guarantee

Spot / FX forward & vanilla products / swaps

Medium / Long term financing.

What are the benefits of having a CheckPlus account with CAE?

• Getting an interest on monthly bases.
• Checks privileges for daily banking activities.
• Free monthly account statement.
• ATM Card, phone banking and on-line banking services.
• Access to account 24hours/ 7 days.
•  Allows for all operational and banking services (cash operations, all types of transfers and checks collection)

What are the required documents to have a Certificate of Deposit with CAE?

For new Customers :

• Account opening form for individuals
• Two signature cards
• Know your client form

For existing customers :

• Certificate of Deposit application 
• What are the benefits of having a Certificate of Deposit with CAE?
• Certificate of Deposits ensure for the client the stability of high interest rates
• Offer the flexibility of multiple interest payment frequency
• Credit facilities against Certificate of Deposits with preferential interest rates
• For US$ and foreign currency Certificate of Deposits, consolidated Certificate of Deposits balance is taken into consideration for preferential rates

What are the different types of products available?

• Time Deposits
• Certificate of Deposits
• Accumulative Certificate of Deposits
• Call Account
• Check Plus Accounts
• Working Capital and Trade Products

I've lost my password. How can I get it back?

From the homepage, click on the link "Forgotten password" on the top right. Type your email address and you'll receive automatically a reminder with your LOGIN and PASSWORD.

I want to open an account for my company. What type of company? And what type of information should be provided?

1.    Individual Establishment :

• All basic forms  (Opening Form, ID, KYC)
• Commercial Register
• Taxation Card

2.    Limited Partnership :

• All basic forms (Opening Form, ID, KYC)
• Contract
• Summary of contract or amendments in contract
• Commercial Register

3.    Joint Partnership : 

• All basic forms (Opening Form, ID, KYC)
• Contract
• Summary of contract or amendments in contract
• Commercial Register
• In case the company is Commercial, the contract must be authenticated at the Companies Register Office

4.    Limited Liability :

• All basic forms (Opening Form, ID, KYC)
• Contract
• Journal of Companies or Official Gazette   
• Commercial Register
• Minutes of Board Meeting appointing authorized signatories

5.    Joint Stock : 

• All basic forms (Opening Form, ID, KYC)
• Contract
• Commercial Register
• Taxation Card
• Official Gazette or Journal of Companies
• Minutes of Board Meeting appointing authorized signatories their , 
• Limits and the borrowing powers if any

6.    Under Formation :

• Contract
• Official person ( in charge to open the account and complete registration procedures)
• Account opening application
• Copy of ID

What are the required documents to have a Time Deposit with CAE?

For new Customers :

• Account opening form for individuals
• Two signature cards
• Know your client form

For existing customers :

• New Time Deposit request form

How can I get in contact with CAE customer service or account officer?

You can simply call “19191”.

How big is your branch network?

Around 58 strategically-located branches in Egypt.

What are the benefits of having a Time Deposit with CAE?

• Time deposits ensure for the client the stability of high interest rates
• Offer the flexibility of multiple interest payment frequency
• Credit facilities against time deposits with preferential interest rates